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“Waiting for connection” or “Waiting for Wi-Fi” – This message means your internet connection isn’t strong enough for backing up photos.You’ll see one of the following messages: Tap your profile photo or initial at the top-right corner.The best solution is to wait it out and keep up with any Google News update. If it shows any color other than green, then you are looking at a Google Drive server issue. Head over to Google Workspace Status Dashboard. To check if Google's servers are down, follow these steps: This prevents you from having a place to sync your files. Once in a blue moon, there is a chance that Google's servers are down. Select Preferences.Ĭheck the My Laptop tab and Google Drive tab and check if you have all the folders checked in both tabs. On the bottom right of your computer, click on the system tray icon and select the three-dots to open the Settings menu. If you are trying to backup and sync multiple folders, one of those folders might not be configured properly to allow Google backup and Sync to work. Solution 3: Check Folder Preferences Settings
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click Change settings option.Ī file explorer will pop up. There will be links to different options. There will be a menu of options on the left-hand side.
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Open the start menu search and type Windows Security. To check if this is true, follow these steps: When you have a firewall enabled, sometimes, it sees Google Drive Backup & Sync as a threat. Solution 7: Add Google Backup & Sync as a Firewall Exception (Windows 11 panel is situated at the bottom center.) Locate your windows 10 panel which is located on the bottom left side of your desktop.
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To reboot your Windows computer, follow these steps: If you haven't rebooted your computer in a while, this can cause your system to develop issues that can interfere with Google's Backup and Sync. If this doesn't fix the slow speeds, then you need to upgrade to a higher speed to enable your Google Backup and Sync to work. If your Internet speed is slow, then simply restart your router. If not, using any website that returns the first result is also acceptable.
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Run a speed test by simply searching "Speed Test" on Google. Run multiple videos and applications that use bandwidth. To test your network speed, follow these steps: Google's Backup and Sync requires a good steady internet connection which means that your router needs to have good speeds without interruptions.
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